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Frequently Asked Questions
Last updated March 1, 2004
Glossary
What do these terms mean ... ?
Installation, authorization
iLok|
Note that the following questions and answers about iLoks and iLok.com addresses some of the basic issues involved with iLok authorizations of GRM Tools. For support that is specific to iLoks or iLok.com visit www.iLok.com. |
How can I authorize my iLok when my computer is not connected to the internet?
How can I use an iLok on a non-USB machine?
What does it mean to register my iLok?
What will I need to use iLok.com to authorize my software?
Where can I buy an iLok?
Why does GRM Tools require iLok?
How do I keep my iLok secured to my system?
Other questions
How many authorizations do I get when I purchase GRM Tools?
Where do I enter the serial number in the authorization process?
Where is the English manual? Or the French manual?
Where are the plug-ins located after installation on my Mac?
OS9
When I start to authorize the plug-ins in OS9, I have the choice of generating a challenge or saving an Interlok File. What should I do?
How do I force the challenge/response window to appear in OS9?
Can I receive an authorization response for my GRM Tools VST Volume 1 or 2?
Problems
The plug-ins are installed in Pro Tools but I don't see them. Where are they?
Why do I get a message saying 'CPU out of power'?
Using Digital Performer and the FXpansion VST-AU wrapper, Shuffling isn't there. How do I make it appear?
The only ST plug-in I can open in Windows XP is Equalize. How can I open the others?
Why do the ST plug-ins crash Pro Tools on my iBook running OSX?
Operation
How do I automate the 2D Controller?
Why is there a small amount of latency when I use the ST bundle plug-ins?
What is the best way to allocate my memory settings?
Does GRM Tools Classic TDM support 192 kHz?
Does GRM Tools ST support 192 kHz?
Environments
Do GRM Tools Classic RTAS and GRM Tools ST work on Pro Tools Free?
Do GRM Tools Classic RTAS and ST operate in a TDM environment?
Does GRM Tools Classic TDM operate in Logic Audio?
Do the VST versions of GRM Tools work in Logic Audio?
Ownership, purchasing, availabilities
Can I transfer my license to another user?
Can I change my license from one bundle to another on my system?
When I purchase the Classic TDM bundle, do I also receive the Classic RTAS bundle?
Will the ST Bundle be available for TDM?
Will GRM Tools plug-ins be available in Audio Units?
Will GRM Tools Pro Tools plug-ins be available for PC?